Privacy Policy
Last updated: 2026
Overview
NexuSync respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. By using our website and services, you agree to this policy.
Information We Collect
- Account data: name, email, organization, and preferences you provide.
- Usage data: pages visited, feature interactions, device/browser information, and diagnostic logs.
- Content you submit: messages, files, feedback, and support requests.
How We Use Information
- Provide, maintain, and improve our products and features.
- Personalize experiences, including recommendations and onboarding guidance.
- Communicate about updates, security, and support.
- Monitor safety, prevent abuse, and enforce our Terms.
- Comply with applicable laws and regulations.
Legal Bases
Where required, we rely on consent, performance of a contract, legitimate interests, and compliance with legal obligations as lawful bases for processing.
Data Retention
We retain information only for as long as necessary for the purposes outlined here, unless a longer retention period is required or permitted by law. You can request deletion as described below.
Sharing & Transfers
We don’t sell personal data. We may share information with service providers under contract (e.g., hosting, analytics) and when required by law. Where data is transferred internationally, we use appropriate safeguards.
Cookies & Tracking Technologies
We use cookies and similar technologies to run essential site functions and, with your consent, to understand how the site is used so we can improve it. Non-essential analytics and product-insight cookies load only after you accept them. We manage these choices through our own first-party consent banner, which prior-blocks every non-essential tag and applies Google Consent Mode so tags stay disabled until consent is granted. We honor the Global Privacy Control browser signal automatically.
| Provider | Purpose | Category | Consent |
|---|---|---|---|
| Google Tag Manager | Loads and governs other tags | Statistics | Opt-in required |
| Google Analytics 4 | Aggregate traffic and usage measurement | Statistics | Opt-in required |
| Microsoft Clarity | Product-insight heatmaps and session analytics | Statistics | Opt-in required |
| ns_consent (first-party) | Stores your consent choices so we can honor and prove them | Necessary | Always active |
Your choices vary by region: visitors in the EU/UK, India, the GCC, Brazil, and other opt-in jurisdictions are asked to consent before any analytics load, while visitors in California and other US states can opt out of any sale or sharing of personal information. You can change or withdraw consent at any time using the Cookie Preferences and Do Not Sell or Share My Personal Information links in our footer.
Security
We implement administrative, technical, and physical safeguards designed to protect information. No system is completely secure, so please use strong, unique credentials and report issues promptly.
Your Rights
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Export your data where applicable.
- Withdraw consent where processing is based on consent.
To exercise rights, contact us via our Contact page. We may need to verify your identity to process requests.
Children’s Privacy
Our services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy periodically. We’ll revise the “Last updated” date and, where appropriate, notify you through the service or by other means.
Contact
Have questions about privacy at NexuSync? Reach out via our Contact page.